Frequently Asked Questions

Each product page lists the exact versions it has been tested on. Most of our TDLs work on TallyPrime 2.x and later, and many also on Tally ERP 9.

Go to Help (F1) → TDLs & Add-ons → Manage Local TDLs, set 'Load selected TDL files on startup' to Yes and add the file path. A step-by-step guide is included with every purchase.

Some do. The product page clearly states if macros are used. Macro-enabled files (.xlsm) are tested and safe; you may need to click 'Enable Content' the first time.

No. Every script comes with an installation guide and, where possible, a double-click .bat launcher. We can also help you set it up.

Yes. If you get stuck, raise a support request from your account and we will guide you, including remote assistance where needed.

Bank transfer (NEFT/IMPS/RTGS), UPI and QR code payments. After paying, upload the payment screenshot on the order page and your download unlocks once we verify it.

Once your payment is verified you will receive an email with the download link, and the product will appear under My Account → My Downloads.

Each purchase allows several downloads during the access period shown on the product page. Contact support if you need more.

Log in and open a support ticket from My Account → Support, or contact us on WhatsApp. Please mention your order number.

Because digital products cannot be returned, refunds are handled as described in our Refund Policy — for example when a product does not work as described and we cannot fix it.